Our Services and How We Achieve Our Goals

Daily and As-Needed Services

We offer a variety of daily and as-needed services to ensure that the Tangata Whaikaha in our care remain healthy, comfortable, and well-supported. Our goal is to assist with personal hygiene, grooming, and daily living activities to maintain both physical and emotional well-being.

Hygiene and Personal Care

• Showering/Bathing/Toileting

• Dressing – Clean clothing, socks, and shoes

• Brushing Teeth, Mouth Wash, Flossing

• Hair Grooming – Shaving and Hair Cuts

  We ensure that hygiene routines are followed consistently, promoting both cleanliness and comfort. This helps maintain physical health while boosting confidence and well-being.

Health and Well-Being

• Feeding/Eating – Healthier Options

• Exercise/Walking

• Medication Management

• Skin Care Routine

We assist with meal planning and encourage healthier eating habits. Regular exercise, when possible, is part of our approach to supporting physical health. Medication and skincare routines are also regularly monitored to ensure that all health needs are addressed.

Regular Medical and Health Checks

• Professional Haircuts

• Regular Medical Checks

• Regular Dental Checks

• Regular Sexual Health Checks

• Manicure/Pedicure

• Acupuncture/Deep Tissue Mirimiri/Romiromi

Regular health checks, including medical, dental, and sexual health, help us stay on top of any evolving needs. We also provide access to holistic treatments like acupuncture and Mirimiri (traditional Māori massage) to enhance well-being.

Home Management and Independent Living Support

We are committed to helping Tangata Whaikaha live in safe, clean, and functional environments. Whether they are living with whānau, in their own homes, or in one of our residential homes, we ensure they receive the necessary support to function well and stay safe.

Transitioning to Semi-Independent Living

• Work and Income Entitlements (Bond, Rent in Advance, New Furniture, and Food Grants)

• Organizing and Transporting Belongings

• Home Setup Assistance – Including Spring Cleaning

When Tangata Whaikaha transition to more independent living arrangements, we help them navigate the financial and logistical challenges involved, from sorting out work and income entitlements to setting up their new home. We also take pride in offering full spring cleaning services, ensuring that new living spaces are not only tidy but thoroughly cleaned and maintained.

A Clean Home is a Safe Home

We do not just tidy surfaces—we spring clean every aspect of the home. This ensures that every living environment is not only clean but safe and conducive to well-being. We continue to support the ongoing maintenance of the home alongside the whānau to ensure it remains in good condition.

Our Services and How We Achieve Our Goals

At our core, we offer a range of services designed to support Tangata Whaikaha (individuals with disabilities) and their whānau in maintaining their health, well-being, and independence. We believe in providing personalized, person-centered care, which means we work closely with each individual and their family to understand their unique needs and goals. Below is an outline of the services we provide, how we deliver them, and the strategies we use to achieve our goals.

Daily and As-Needed Services

We offer a variety of daily and as-needed services to ensure that the Tangata Whaikaha in our care remain healthy, comfortable, and well-supported. Our goal is to assist with personal hygiene, grooming, and daily living activities to maintain both physical and emotional well-being.

Hygiene and Personal Care

• Showering/Bathing/Toileting

• Dressing – Clean clothing, socks, and shoes

• Brushing Teeth, Mouth Wash, Flossing

• Hair Grooming – Shaving and Hair Cuts

We ensure that hygiene routines are followed consistently, promoting both cleanliness and comfort. This helps maintain physical health while boosting confidence and well-being.

Health and Well-Being

• Feeding/Eating – Healthier Options

• Exercise/Walking

• Medication Management

• Skin Care Routine

We assist with meal planning and encourage healthier eating habits. Regular exercise, when possible, is part of our approach to supporting physical health. Medication and skincare routines are also regularly monitored to ensure that all health needs are addressed.

Regular Medical and Health Checks

• Professional Haircuts

• Regular Medical Checks

• Regular Dental Checks

• Regular Sexual Health Checks

• Manicure/Pedicure

• Acupuncture/Deep Tissue Mirimiri/Romiromi

Regular health checks, including medical, dental, and sexual health, help us stay on top of any evolving needs. We also provide access to holistic treatments like acupuncture and Mirimiri (traditional Māori massage) to enhance well-being.

Home Management and Independent Living Support

We are committed to helping Tangata Whaikaha live in safe, clean, and functional environments. Whether they are living with whānau, in their own homes, or in one of our residential homes, we ensure they receive the necessary support to function well and stay safe.

Transitioning to Semi-Independent Living

• Work and Income Entitlements (Bond, Rent in Advance, New Furniture, and Food Grants)

• Organizing and Transporting Belongings

• Home Setup Assistance – Including Spring Cleaning

When Tangata Whaikaha transition to more independent living arrangements, we help them navigate the financial and logistical challenges involved, from sorting out work and income entitlements to setting up their new home. We also take pride in offering full spring cleaning services, ensuring that new living spaces are not only tidy but thoroughly cleaned and maintained.

A Clean Home is a Safe Home

We do not just tidy surfaces—we spring clean every aspect of the home. This ensures that every living environment is not only clean but safe and conducive to well-being. We continue to support the ongoing maintenance of the home alongside the whānau to ensure it remains in good condition.

Respite Care and Specialized Support

We understand the importance of offering respite care, especially for families who need support in managing the care of their loved ones. Our respite care homes provide safe, nurturing environments for Tangata Whaikaha.

Respite Care Homes

• Glenbrook, Wattle Bay, Papakura, Weymouth, Mt Wellington

We operate a number of respite care homes across various locations. These homes are designed to provide a safe, secure, and welcoming environment for both children and adults with intellectual or physical disabilities.

1:1, 2:1, or 3:1 Mentoring

Depending on the needs of the individual, we offer one-on-one, two-on-one, or three-on-one mentoring. This provides the necessary attention and specialized care for those with low or high complex needs.

Fully Staffed Working Bee

Before we provide our daily specialist support, we organize a fully staffed working bee to meet both the indoor and outdoor needs of the home. This can last between 3 to 7 full days, during which we clean, organize, and prepare the space for our ongoing care.

Holistic Approach to Health and Well-Being

We take a holistic approach to health, addressing not just the physical needs but also emotional, social, and cultural needs. This approach ensures that we support the individual in every aspect of their life.

Te Ao Māori Integration

We are deeply involved in the Māori community and welcome all Tangata Whaikaha into aspects of Te Ao Māori, the Māori world. If consent is granted, individuals and their whānau are encouraged to participate in marae noho wananga, where they will be immersed in Te Reo Māori, waiata (songs), kapa haka (traditional performing arts), poi (Māori dance), haka (war dance), and most importantly, whakawhanaungatanga (building relationships).

This cultural immersion provides a sense of belonging and identity and supports the social and emotional well-being of those in our care.

Encouraging Independence

We work alongside Tangata Whaikaha to encourage independence. By cleaning, cooking, and supporting them through daily tasks, we help them build skills and confidence so that they can eventually maintain these tasks independently.

Individualized Care Plans

At the start of our engagement, we design an Individualized Care Plan (ICP) with the Tangata and their whānau. This plan is holistic and covers all areas of health and well-being, and is reviewed regularly to ensure that goals are being met and adjusted as needed. Initially, the plan is reviewed weekly for the first three months, then fortnightly for the next month, and monthly thereafter.

Setting and Achieving Goals

We believe in empowering Tangata Whaikaha and their whānau to set both short-term and long-term goals, focusing on progress, achievement, and rewarding success.

Short-Term and Long-Term Goals

We work with individuals and their whānau to set both short-term and long-term goals that align with their personal aspirations and care needs. These goals are built into monthly care plans to help track progress and celebrate achievements.

Reward-Based Systems

As part of our care plans, rewards are set to encourage and celebrate milestones. This helps to motivate and inspire individuals, while also recognizing their hard work and progress.

The services we offer are centered around enhancing the quality of life for Tangata Whaikaha and their whānau. Through a combination of personalized support, holistic health practices, cultural integration, and goal-setting, we aim to foster independence, safety, and well-being. Each individual is supported in a way that respects their unique needs and aspirations, ensuring they are empowered to lead fulfilling lives.